Cake.me Terms of Service

Last Updated: May 18, 2026

Welcome to Cake.me (hereinafter referred to as the “Platform,” “we,” or “us”). To protect your rights, please read and agree to these Terms of Service (“Terms”) before using any of the services provided by the Platform. These Terms are written in clear and legally binding language. By registering, logging in, or using any of the Platform’s services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. The Platform is operated by Trantor Tech, Inc. (“the Company” or “Cake”).

1. Definitions

For clarity, the following definitions apply (including but not limited to):

1. Company / Cake: Trantor Tech, Inc., the provider and operator of the Platform.
2. User / You: Any individual or entity using the Platform, including individual users (job seekers) and enterprise users (employers, headhunters, agencies, contractors, etc.).
3. Services: Online and offline services provided by the Platform, including but not limited to: resume building, portfolios, AI resume review, job search and matching, job postings, talent search, Applicant Tracking System (ATS), Cake Meet social functions, mobile applications (App), APIs and third-party integrations, offline services (e.g., headhunting, employer branding consulting, EOR solutions), and the Service as updated by the Platform or Cake from time to time.
4. User Content: Any information or material uploaded, submitted, or generated through the Platform, including but not limited to personal profiles, resumes, portfolios, posts, messages, company information, job descriptions, reviews, and feedback.
5. Personal Data: Personally identifiable information as defined by applicable laws.

2. Applicability of Terms & Additional Documents

1. These Terms apply to all users and all services. Certain services or plans may have additional terms or agreements (e.g., Service Level Agreements (SLA), Privacy Policy, Cookie Policy, Community Guidelines, Job/Recruitment Guidelines; collectively, “Additional Documents”). Additional Documents form part of these Terms. In case of conflict, the Additional Document prevails. In the event of any matters not provided for in the Additional Document, these Terms shall prevail.
2. If you agree to these Terms on behalf of a company or organization, you represent that you are duly authorized, and these Terms are binding upon that entity.

3. Accounts, Identity & Security

1. Eligibility and Authenticity: You must provide true, accurate, and up-to-date information. Identity impersonation or falsification is prohibited. If a minor registers an account, such registration shall be deemed to have been made with the consent of the minor’s legal guardian.
2. Account Use: Personal accounts are for individual use only. Enterprise accounts may only be used by authorized personnel within the company, within the scope of their authorization. Accounts may not be rented, transferred, or shared with third parties.
3. Security: You are responsible for safeguarding your account credentials and activities conducted through your account. Notify us immediately of unauthorized use.
4. Review Rights: To maintain security and service quality, we reserve the right to review, restrict, or refuse suspicious applications at its sole discretion (see Article 7).

4. Services & Flexibility

1. Services include those listed in Article 1, as well as future additions or adjustments. Actual scope and availability are as described on the Platform’s pages, plan details, or announcements.
2. We may add, modify, suspend, or terminate some or all services due to operational or legal needs. For paid plans, if a service is permanently terminated, compensation or refund principles will be announced (see Article 13).

5. User Content: Rights, Licenses & Visibility

1. Ownership: Intellectual property rights in User Content remain with you or the original rights holder. You represent and warrant that you have the right to use and upload the User Content before submitting it to the Platform or with Cake, and that such upload does not infringe any rights of others. The Platform does not claim ownership of User Content. However, to the extent necessary for providing the services, you agree to grant the Platform a license to use it within the scope described in Section 5(2). The rights to annotations, classifications, labels, translations, normalization, structured fields, aggregated results, vector or embedding representations, indexes, rankings, and recommendation signals generated by the Platform based on User Content or Platform data, as well as the Platform’s selection, arrangement, or compilation of information (database rights/compilation copyright), belong to the Platform or the respective rights holders. If you import or synchronize content from third-party sources, you represent that you have the necessary authorization and are not violating the terms of the source platform; we may remove or restrict access to such content upon reasonable suspicion of infringement or upon receiving a notice.
2. License to Platform (Purpose-Limited): To provide, operate, improve, and secure services, and for matching, support, security, statistics, and product analysis (aggregated or de-identified when feasible), you grant the Platform a global, non-exclusive, royalty-free, sublicensable, and transferable license limited to reproducing, formatting, storing, backing up, transmitting, displaying, and distributing your User Content. We will not use your content beyond these purposes.
3. Visibility & Permissions: You may set the visibility of resumes, portfolios, and profiles. The Platform will provide access based on your settings. For the avoidance of doubt, any features provided by the Platform (such as sharing links, résumé PDF download/printing, official exports, APIs, or announced third-party integrations) may be used normally within the visibility settings and plan permissions you configure. Enterprise users’ access to data obtained through their subscription is, by default, limited to read/view rights; unless you provide explicit consent, they may not modify, reproduce, or publish content on your behalf. For service provision, maintenance, security, and improvement, we may internally process, analyze, and generate statistics from User Content in accordance with the Privacy Policy and applicable laws, following the principle of data minimization and using aggregation or de-identification where feasible; such internal processing does not grant access to the content by unauthorized parties.
4. Third-Party Sharing Restrictions (paid materials shall not be transferred): Data accessed or obtained through the Platform (including but not limited to résumés, contact information, job-seeking preferences, and application records; except for the User Content sharing exception under Section 5(9)) may be used only for the originally agreed-upon purpose and only by authorized personnel within the enterprise, regardless of whether such data is paid, unpaid, or obtained under any permission level. It may not be shared, resold, sublicensed, publicly disclosed, uploaded to other systems or databases, or otherwise provided to any third party (unless required by law or with the explicit consent of both the Platform and the data subject). Lists, contact information, or functional content obtained through paid plans may not be redistributed to third parties. For legitimate and compliant recruitment purposes, enterprises may provide the minimum necessary data to entrusted service providers (such as background-check or assessment vendors) only where confidentiality and data-processing agreements are in place, and must ensure that such providers use and protect the data solely for the intended purpose. For the avoidance of doubt, official exports, APIs, or integrations provided or expressly authorized in writing by the Platform are not subject to the above prohibitions; however, data may not be synchronized or imported, through any unauthorized means, into competing job or recruitment platforms, ATS, talent databases, or models.
5. Removal & Retention: You may edit or remove User Content. Backup copies may be retained for auditing, dispute resolution, or legal compliance but will not be publicly available. Content that you have previously authorized or shared may have been separately retained by third parties, and we cannot guarantee its removal.
6. User Warranties: You warrant legal authority to submit User Content, that it does not infringe third parties’ rights or laws, and where personal data is involved, you represent that you have obtained the necessary consents and comply with applicable laws.
7. Imported Content: You may not import, sync, upload, or otherwise bring in any content from third-party platforms or databases without proper authorization or in violation of the source platform’s terms. This includes, without limitation, job postings, résumés, or aggregated data from other job or recruitment platforms. For content obtained through partnerships or APIs, you may use such content only within the scope expressly permitted under the applicable partnership terms. For content uploaded by users, you represent and warrant that such upload does not violate any contracts, intellectual property rights, or personal data protection laws. The Platform may remove, restrict access to, or suspend related features if it reasonably suspects infringement, breach, or upon receiving a notice.
8. Platform Database Rights: Except for the User Content rights described in Section 5.1, all annotations, classifications, labels, translations, normalizations, structured fields, aggregated or statistical results, vector or embedding representations, indexes, ranking or recommendation signals generated by the Platform based on or in combination with User Content, as well as any AI-generated outputs (including suggestions, summaries, rewrites, scores, or markings) produced by the Platform or its AI tools based on or in combination with User Content or Platform data, and any selection, arrangement, or compilation of information by the Platform (database rights/compilation copyright), are owned by the Platform or the respective rights holders. You may not reproduce, distribute, publicly disclose, resell, create derivative databases from, or provide any of the foregoing results to third parties without the Platform’s prior written consent.
9. Exceptions for Own Content: Restrictions described in Section 5(4) do not apply to your own User Content that you upload or create on the Platform (such as your résumé, portfolio, or profile). You may download (including as PDF), print, or share copies of such content using the features provided by the Platform; however, you must ensure that any sharing does not infringe the rights of others, involve third-party personal data or confidential information, or remove or alter any copyright notices, identifiers, or tracking mechanisms associated with the content.
10. Share Links & Downloads: When you use the sharing-link or download features provided by the Platform:
    1. Access will be granted based on the visibility and access controls you configure.
    2. If you set the content or link to be publicly accessible, it is deemed a voluntary public disclosure by you, and you assume all associated risks.
    3. You may not remove or circumvent the Platform’s access controls, watermarks, identifiers, or other security mechanisms by technical means.
    4. Once content is made public or accessible through a link you share, it may be accessed, copied, or stored by third parties, or indexed by search engines (including third-party caches). If non-attributable configuration errors or unintended third-party indexing occur (including accidental indexing of non-public content), please notify us and we will take reasonable measures—such as revoking links, adjusting robot directives, or requesting cache removal from major search engines—though the timing and outcome of third-party removal cannot be guaranteed.
    5. If you later change the content to non-public or revoke the link, previously public links may cease to function; however, we cannot guarantee removal of existing third-party caches, backups, or indexes. You may not share content that contains another person’s personal data or any information you are not authorized to disclose.
11. Termination: We may, at its sole discretion, terminate your account if we determine that it is involved in unlawful, fraudulent, or otherwise harmful activities. If such activities cause harm to the Platform or other users, we may seek compensation for resulting damages.

6. Personal Data & Privacy

1. Purpose of Collection: We collect and process personal data for providing/improving services, matching, recruitment, security, support, and legal compliance. See our Privacy Policy, which forms part of these Terms.
2. Enterprise Restrictions: Employers may only use candidate data for the specific vacancy or legitimate recruitment purposes and must delete or irreversibly de-identify in accordance with applicable laws and the Platform’s requirements when the purpose of processing no longer exists or the retention period expires. Without the explicit consent of the data subject and the Platform, the data may not be transferred or disclosed to affiliates or any third party.
3. Cross-Border & Outsourcing: Personal data may be stored/processed outside your region in compliance with laws, under appropriate safeguards. We require entrusted or partnering parties to maintain an equivalent level of data protection and to sign the necessary data-protection commitments.
4. Data Subject Rights: You may request to access, correct, delete, or restrict the processing of your personal data under the Privacy Policy and applicable laws.
5. Candidate Contact Visibility: We may provide a candidate’s contact information (phone number and email address) to eligible enterprise users based on the candidate’s settings or when the candidate applies for a position or accepts an invitation. Such information is searchable or viewable only after the enterprise user upgrades to the applicable paid plan and is subject to these Terms and the Privacy Policy. Enterprise users may use this information solely for legitimate recruitment purposes and may not treat it as a tradable asset or use it for sale, exchange, or any other commercial exploitation.
6. User Consent: We may provide a user’s job-seeking information and contact details (phone number and email address) to eligible enterprise users based on the user’s profile and résumé visibility settings. Such information is searchable or viewable only after the enterprise user upgrades to the applicable paid plan and is strictly governed by these Terms and the Privacy Policy: it may be used solely for legitimate recruitment purposes and may not be treated as a tradable asset or used for sale, exchange, or any other form of commercial exploitation.

7. Data Protection, Non-Competition & Anti-Scraping

You agree to the following:

1. Usage Restrictions: Data on the Platform (including but not limited to resumes, jobs, company info, search results, and aggregated reports) may only be used for the purposes permitted under these Terms and your subscribed plan scope. Candidate personal data (including but not limited to phone numbers, email addresses, and résumé content) may not be used for any non-recruitment purposes, including marketing, advertising, sales promotion, surveys, or other non-recruitment business outreach.
2. No Unauthorized Sharing/Resale: Unauthorized sharing (excluding sharing, download, export, or API functions provided by the Platform), resale, sublicensing, publicly disclose, create separate databases from, provide external query interfaces for, or input the data into competing job or recruitment platforms, systems, or models, unless with the Platform’s written consent or through officially provided integrations.
3. Non-Competition Restrictions: Entities engaged in talent matching, job recruitment, résumé databases, recruitment SaaS, data provision, or analytics businesses that are substantially similar to the Platform—including their affiliates (such as staffing agencies, HR technology providers, recruitment advertising services, data providers, or model-training services)—may not register for, use, or access the Platform or its data without the Platform’s written consent. Recruitment consultants using the Platform in accordance with these Terms and any Additional Document (including those under contract or subscribed plans) may use the Platform solely for legitimate recruitment purposes for their assigned engagements, but may not redistribute data, create separate databases, export data to third-party platforms, or use data for model training. If an enterprise needs to transfer data into its own ATS or internal systems, such transfer is permitted only through export, API, or integrations officially provided or expressly authorized in writing by the Platform.
4. Anti-crawler and No Automated Access: Without the Platform’s written consent, you may not use any automated tools or processes (including but not limited to crawlers, bots, scrapers, batch downloaders, plugins, or high-volume API requests) to extract or monitor data from the Platform. The Platform may immediately restrict or suspend access upon detecting abnormal requests, suspected automation, or excessive usage.
5. No AI Training: Without the Platform’s written consent, you may not use any data from the Platform (including any portion, derivative data, query results, aggregated outputs, or vectorized representations) to train, fine-tune, validate, test, or enhance any machine learning, statistical, or language models, nor may you use such data for labeling, feature engineering, or reversible embedding reconstruction.
6. Quota & Rate Limits: The Platform may, based on security and fair-use principles, set or adjust limits on query volume, page views, downloads, contact list openings, and API rate usage (including daily, monthly, concurrent, and throttling measures), and may suspend or reduce access privileges in response to abnormal activity.
7. No Redistribution to Competitors: Without the Platform’s prior written consent, you may not, in any manner (including but not limited to API, RPA/macros, automated plugins, batch export/import, data pipelines, crawlers, or other technologies), synchronize, transfer, mirror, reproduce, or provide any Platform data or outputs—including Platform-generated annotations, classifications, labels, normalization, translations, structured fields, indexes, rankings, recommendation signals, aggregated or statistical results, vector or embedding representations, or AI-generated outputs—to any third-party job or recruitment platforms, ATS, staffing or headhunting systems, talent databases, HR technology services, data providers, model-training or evaluation services, or their affiliates, nor may you use such data to build, enhance, or operate any services, products, or databases that are substantially the same as or similar to the Platform. For the avoidance of doubt, this clause does not affect your rights to share your own content under Section 5(9) and 5(10), nor does it limit exports, APIs, or integrations officially provided or expressly authorized in writing by the Platform.
8. Compliance Obligations: Users are responsible for compliance with applicable laws (e.g., GDPR, CCPA, PIPL, Taiwan PDPA), and shall bear full responsibility for any violations or misuse. We are not liable for any non-compliance or misuse committed by enterprise users or third parties.
9. Audits & Sanctions: We may audit suspected violations, request usage records from enterprise users, and, depending on the circumstances, immediately restrict or terminate account access, while reserving the right to pursue legal action. To investigate abuse or violations, we may require you to provide internal control and compliance documentation (including but not limited to access logs, permission lists, and deletion records), and you shall cooperate within a reasonable period.

8. Service Interruptions & Maintenance

1. Scheduled Maintenance: We may perform upgrades/maintenance for system upgrades, feature improvements, or security enhancements, and will generally provide advance notice through announcements or in-service notifications.
2. Emergency Maintenance: In the event of anomalies, vulnerabilities, security incidents, or other urgent situations, we may take immediate suspension or restriction measures without prior notice to protect users and system security.
3. Force Majeure: We are not liable, to the extent permitted by law, for any delays, interruptions, or data loss caused by natural disasters, war, riots, strikes, power outages, failures of telecommunications or cloud providers, government actions, third-party service disruptions, or other causes not attributable to us. We will, however, use reasonable efforts to restore the services as soon as possible.
4. SLA: If a specific paid plan or enterprise agreement provides a separate Service Level Agreement (“SLA”), such SLA shall prevail. This clause does not constitute a guarantee of any particular level of availability.

9. Content Removal & Notice Mechanisms

1. Notice & Takedown: If you believe that any content on the Platform infringes your rights (including copyright, trademark, personal data, or other rights), you may submit a written notice to the Platform. The notice should include: the rights holder’s name and contact information, proof or explanation of the rights, the location of the infringing content (URL or other identifiable location), the requested action, and a declaration of accuracy.
2. Process: Upon receiving a complete notice and conducting an initial review, the Platform may remove or restrict access to the relevant content and may forward the notice (to the extent necessary) to the affected user.
3. Counter-Notice: If the provider of the removed content believes that no infringement has occurred, they may submit a counter-notice with supporting materials within a reasonable period. The Platform may, depending on the circumstances, restore the content or maintain the restriction.
4. Repeat Violations: Users determined to be repeat infringers or to have committed serious violations may have their accounts or access to Services suspended or terminated by the Platform.
5. Abuse Liability: Users who maliciously or with gross negligence submit false notices or counter-notices shall bear any resulting legal liabilities, including compensation for damages caused to others.

10. Warranties & Liability Limitations

1. As-Is Basis: Services are provided on an “as is” basis without any express or implied warranties regarding fitness for a particular purpose, uninterrupted operation, error-free performance, or complete compatibility.
2. No Indirect Liability: To the extent permitted by law, we are not liable for any indirect, incidental, punitive, or consequential damages, including loss of goodwill, data loss, or loss of business opportunities.
3. Liability Cap: For damages attributable to the Platform, the total liability shall be limited to the fees you actually paid for the relevant Service during the preceding continuous twelve-month period, unless otherwise required by law.
4. Third-Party Services: We are not responsible for any interruptions or defects caused by services, plugins, APIs, or cloud/telecommunication providers that are provided or controlled by third parties. If otherwise agreed in a separate contract, such agreement shall prevail.

11. Changes & Notifications

1. We may amend these Terms or Additional Documents as needed for operational, legal, or security purposes. Updates will be announced or notified to you using the contact information you provided.
2. Major changes affecting paid services (such as plan entitlements, usage limits, or significant restrictions), generally, we will notify paid users at least 7 days before the changes take effect. Your continued use after the effective date constitutes acceptance of the updated Terms.
3. Price/Plan Changes: We will provide at least 7 days’ notice before the changes take effect. The new price or plan will apply only upon renewal or new purchase and will not affect the services already paid for in the current period.

12. Fees, Subscriptions & Refunds

1. Billing & Taxes: The pricing, billing cycle, features, and usage limits of each plan or product are subject to the most recent information provided on the plan or subscription page. Taxes (if applicable) and payment processing fees shall be handled in accordance with the details displayed on the checkout page or the payment service provider’s terms.
   Upon successful payment, a receipt will be sent to the registered email address. Users may download an electronic receipt through the payment system (e.g., Stripe; actual providers may vary by region or plan) as indicated on the checkout page or related notification, or contact customer support at [email protected] for further assistance.
   The transaction currency, exchange rate conversions, and any potential cross-border or international transaction fees are determined and processed by the issuing bank or payment service provider in accordance with their respective policies. Actual rates and posting times shall follow their operational standards.
2. Service Provision and Special Terms on Payment Collection: Unless otherwise expressly stated, all products and subscription services on this platform are provided and operated by Trantor Tech, Inc. (the “Company” or “Cake”), the provider and operator of the Platform.
   Starting from November 2025, the “Cake Premium” personal paid subscription plan will be executed and operated by the Company’s affiliated entity, Trantor Tech LLC, registered at 651 N Broad St, Suite 201, Middletown, DE 19709, New Castle County, USA. This entity will handle payment processing, fund collection, and the issuance of receipts or payment confirmations.
   The actual payment service provider (e.g., Stripe) may vary depending on the region or plan, and the applicable provider name and terms shall follow the information shown on the checkout page or corresponding notification.
   The aforementioned delegation and payment collection arrangement apply only to the “Cake Premium” plan and do not affect your contractual relationship with the Company, nor the governing law or dispute resolution provisions applicable to your use of the services.
3. Auto-Renewal & Cancellation: Subscriptions auto-renew. You may cancel anytime, and your access will remain available until the end of the current billing period. Cancellation affects only future periods and does not affect the rights already paid for the current period. To cancel, please log in to your account and navigate to Account Settings / Subscription.
4. Trial Periods: If a trial period is indicated on the product page, the subscription will automatically convert to a paid subscription and be billed according to the applicable billing cycle unless you cancel before the trial ends, unless otherwise stated.
5. Upgrades:
   • Upgrades apply immediately upon payment confirmation. Unless otherwise indicated, any price difference may be prorated based on the remaining period or handled as described on the page.
   • Downgrades apply next cycle. Fees already paid are non-refundable.
6. Refund Policy:
   1. General: Unless otherwise required by law or indicated on the product page, first-time subscribers may request refunds within 7 days of payment after successful payment. Requests submitted after this period will not be accepted. Once the refund is processed, your access to the Subscription Services will be revoked. Refunds are typically completed within 3 business days, subject to the processing time of the payment provider or card issuer.
   2. For products marked with an “n-day satisfaction guarantee”: “n-day satisfaction guarantee” refunds apply only to first subscriptions to that product or plan. The satisfaction-guarantee refund does not apply to any second or subsequent subscription to the same product or plan.
   3. Payment processor fees: Processing fees charged by the payment provider or credit card issuer are non-refundable. If a refund applies, only the subscription amount actually received by the Platform will be refunded.
   4. For purchases made through third‑party app stores or payment channels: cancellation and refunds must be handled in accordance with the policies of the respective channel. The Platform and Cake may not be able to intervene directly or guarantee processing timelines.
   5. Abuse of refunds: If the Platform has reasonable grounds to determine that there is abnormal or abusive use of the refund mechanism (for example, repeatedly requesting first-time refunds through multiple accounts or other apparent circumvention methods), it may refuse the refund or terminate the related account services.
7. Price/Plan Adjustments: Price or plan changes will be notified at least 30 days before they take effect. The new price or plan will apply only upon renewal or new purchase and will not affect the services already paid for in the current period.

13. Governing Law & Dispute Resolution

1. These Terms are governed by the laws of Taiwan (R.O.C.).
2. Disputes shall first be resolved through good-faith negotiation; failing that, the Taipei District Court shall have jurisdiction.
3. Mandatory consumer protection or data protection laws prevail.

14. Contact Information

Trantor Tech, Inc. (Cake)

• Legal & Compliance: [email protected]
• Customer Support: via “Contact Us / Help Center” on the Platform.

15. Language Versions

These Terms are based on the Traditional Chinese version. In case of inconsistency, the Traditional Chinese version prevails.