Job Description
About Cake
Established in 2016 in Taiwan, Cake is an international talent community and platform providing comprehensive solutions for job seekers. By offering AI tools for resumes and portfolios, job search strategies, networking resources, and international job opportunities, Cake meets all needs in career development. With over 10 million users worldwide and collaborations with over 10,000 companies, Cake helps talent find the most suitable place at different stages of their careers.
Cake Business Team Culture
Values that are the foundation of our team culture, which every member embodies:
Raise the bar- Impact matters. Stay focused and curious.
Think big hustle- Push for bold, thoughtful, and rapid innovation.
People first- Prioritize development and wellbeing. Help people flourish and feel valued.
Transparency builds trust- Communicate with candor, honesty, and respect.
Strength through inclusion- Welcome all voices. What makes you unique makes us all strong.
One team, one dream- Pride and passion for our mission. Work collaboratively and have fun.
👉 Why Cake Business Team?
Job Intro
As the Business Operations Manager, Go-To-Market (GTM), Taiwan at Cake, you will play a key role in turning business and go-to-market strategies into scalable, high-quality execution. You will operate as an individual contributor, working directly across GTM strategy, BPO project delivery, marketing and PR operations, and business process improvement. As the business and project portfolio grow, you will gradually take on greater people leadership responsibilities, building and leading a team of Business Operationsprofessionals to scale execution. This role sits at the intersection of business operations, go-to-market strategy, project delivery, and team building. You will work closely with Business, Marketing, PR, Product, and regional teams to identify opportunities, translate business priorities into actionable plans, and ensure that client projects and growth initiatives are executed effectively. We are looking for a highly analytical, entrepreneurial, and hands-on operator who is comfortable moving between strategy and execution and enjoys building things from the ground up. You should be able to use business data to identify opportunities and operational bottlenecks, make sound commercial decisions, and leverage AI tools, automation, and data-driven processes to build smarter, faster, and more scalable ways of working. As you grow into the role, you will help establish the operating model, processes, and team structure needed to support Cake's growth in Taiwan. This role is ideal for someone who is excited to roll up their sleeves, solve problems directly, build scalable systems, and gradually grow from an individual contributor into a team leader.
Responsibilities
GTM Strategy Execution: Develop and execute Taiwan GTM strategies across customer segments, partnerships, marketing, PR, and events.BPO Client Delivery: Own end-to-end delivery of BPO and client projects, ensuring quality, timelines, budgets, and business outcomes.Business Operations: Build and improve scalable processes, workflows, SOPs, and operating playbooks across GTM and client operations.Data, AI Automation: Use business data, AI tools, and automation to improve decision-making, productivity, and operational efficiency.Cross-Functional Leadership: Partner with Business, Marketing, PR, Product, and regional teams to turn priorities into effective execution.Team Building: Start as a hands-on individual contributor and gradually build, coach, and lead a high-performing team of Business Operations professionals including but not limited to Project Managers, Event Operations Specialists etc.